Wealth Management Fund Dealing Specialist
Role Responsibility
To provide a high quality transaction monitoring and fund dealing service, in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Main Responsibilities:
- Monitor trading platforms to ensure these are working effectively
- Accurate and timely trade execution across multiple products including Unit Trusts, OEIC, SICAV and Hedge Funds
- Accurate and timely trade execution across multiple systems and platforms including Calastone, Allfunds Platform, Cofunds Platform and directly with Transfer Administrators
- Accurate and timely execution of trade cancellations, rejections and Spot FX transactions
- Able to process trades of large value accurately with due care and attention
- Can interpret and communicate complex data
- Is able to understand issues, weigh up pros and cons of solutions and act with minimal guidance from others
- Works with a high level of accuracy and attention to detail, constantly striving to exceed minimum standards in line with KPI and SLA measures
- Works at pace whilst balancing multiple conflicting deadlines and priorities
- Adheres to best market and regulatory practices
- Works collaboratively with internal team and across the wider SS&C business.
- Build and maintain positive relationships with all internal and external parties.
- Attend and actively contribute to team meetings
- Must actively seek and respond positively to feedback. Use service failures both internally and externally as an educator to improve our process, procedures and overall service
- Respond positively to the goals of the team, support colleagues, and actively contribute to the success of the overall SS&C Wealth Management division
- Takes a broad view of own role and its impact on the team and company
- Retains strong focus on professional standards and results, which directly contribute and impact on business targets
- Identifies process improvements to improve quality or increase efficiency
- Can take on additional tasks and projects within the department to improve team/department performance
- Can support newer team members by training, coaching and acting as a referral point when needed
The Ideal Candidate
Essential:
- Minimum of 2 years Financial Services experience (Preferably in a trading, technical or quality focused environment)
- Ability to use complex IT systems
- Ability to use Microsoft packages
- Demonstrates high levels of accuracy and attention to detail
- Ability to analyse and interpret information
- Strong verbal and written communication skills
- Able to communicate with internal & external parties and build positive working relationships
- Is empowered to show initiative and use own knowledge to resolve more complex enquiries and issues, with minimal assistance from others
- Ability to work in a calm manner whilst under pressure
Desirable:
- Trading experience
- Knowledge of Unit Trusts, OEICs, SICAV and Hedge Funds
- Experience with Fund Platforms and Industry Messaging Standards
- IOC qualified or working towards qualification
- Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled
- Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
- The incumbent is required to respect the SS&C approach to client care and must demonstrate due regard to the interests of our clients and in any and all third party dealings
- Quality driven, with pride for delivering excellence
- Aware of service level agreements and key performance indicators
- Follows procedures when completing work to ensure quality standards are met
- Takes pride in delivering quality service to internal and external clients.
- Works with a minimum of errors and within targets,
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It is important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks. The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.
Package Description
- Competitive starting salary,
- Hybrid working environment
- Competitive holiday policy
- Employer pension scheme contribution
- Life Assurance
- Healthcare
- Flex benefits scheme
- Discount scheme
- Sports and Social groups
- On site canteen
SS&C