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Wealth Implementation and Operations Specialists

Role Responsibility

Company Overview:

SS&C provides software and software-enabled services for the global financial services industry. Through a combination of organic innovation and strategic acquisitions, we have assembled a comprehensive selection of technology and service capabilities, backed by industry-leading expertise. Since 1995, SS&C has acquired 51 businesses with products, services and/or technologies in existing or complementary vertical markets. Acquisitions include GlobeOp, Advent Software, Citi Alternative Investor Services, Wells Fargo Global Fund Services and DST Systems.

SS&C has more than 24,000 employees worldwide.  Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia. SS&C provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence.  
SS&C is the leading independent provider of cloud-based fund administration services and software for the alternative investment industry, including hedge funds, fund of funds, private equity funds and managed accounts.


Wealth Operations specialises in supporting the key strategic growth and revenue drive of SSNC Global Investor and Distribution Services (GIDS). Materially different to traditional Funds TA, each service model reflects the changing needs and demands of our wealth clients in servicing their distribution partners both direct and 3rd party. Product, Regulatory and Technology focus remain key in differentiating our service strategy from our competitors. Specifically, our Wealth Operations team, onshore and off shore, focus on every element of service delivery for the client, their partners and customers, maintaining (and excelling) on daily/weekly/monthly key SLA’s which include both quantitative and qualitative measures.  The division focuses at all times on the relevant regulatory aspects in its service maintaining the highest standard of control.

Position Overview

This new role has been incorporated to support the enhanced business service and structure, with a specific focus on the following critical elements namely:

  • All elements of trading, both funds and cam, relating to placement of trades, utilising the critical systems ( ie advent) and focussing on all contingent parts including Foreign exchange etc.
  • Consequently the role will drive and support the client with all aspects of trade support including deal amends, exceptions, errors and breaches.
  • Additionally the role will be accountable for the performance and pricing aspects of the service to brooks, ensuring at all times, the correct and relevant data is used/managed and assessed.
  • The aspects to this role require engagement with the client oversight and trading teams.
  • Management of the team and ensuring all aspects of employee performance and career lifecycles are undertaken
  • Continually working with the client and our Technology partners to develop different and automated ways of working.

Responsibilities
Working as part of the overall wealth operations senior management team, the role is critical in addressing the primary needs of the wealth industry.
Strong communication skills are essential, ability to develop relationships with the client, technology representatives, other operational teams and 3rd party providers. Focused on service delivery, process improvements and risk mitigation. 
Daily governance and control of all aspects of the service delivery.
Overseeing the development, testing and implementation of technical solutions. Documenting processes and disseminating information to all relevant stakeholders.

The Ideal Candidate

Experience, Skills & Qualifications
Extensive knowledge and understanding of industry products, characteristics and application of Wealth solutions. Strong analytical skills and ability to interpret data, document findings and suggest solutions. 
Subject matter expert in operational processes, act as the ‘go to’ person for business and client issues. Track record of operating in a highly demanding, focused, operational area. Works collaboratively as part of team and ability to utilise strengths of others to accomplish objectives. 
Ability to define procedures and standards and document accordingly.
Strong communication skills, written and verbal, at all levels. 
Flexibility and adaptability combined with a positive “can do” attitude are critical for this role.

Data Privacy Notice 
The provision of personal information through your job application will be processed in accordance with SS&C Data Privacy Notice for Candidates (https://www.ssctech.com/Portals/0/Documents/pdf-assets/SSC-EEA-Data-Protection-Policy.pdf), which the applicant hereby acknowledges having read and fully understood.  
SS&C is an Equal Opportunity Employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

 

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It is important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks. The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.

Package Description

  • Competitive starting salary,
  • Hybrid working environment 
  • Competitive holiday policy
  • Employer pension scheme contribution
  • Life Assurance
  • Healthcare
  • Flex benefits scheme
  • Discount scheme
  • Sports and Social groups
  • On site canteen
 

SS&C

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