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Site Reliability Engineer

Please Note: The application deadline for this job has now passed.

Role Responsibility

Site Reliability Engineer


This is a fantastic opportunity to join our rapidly expanding Product and Innovation Department and the newly forming Service Team as we roll out the Global Servicing Platform across our client base.  Our teams and clients are based across the globe and there are opportunities to be involved with our stakeholders and shape the future of the global service.



•Responds to and resolves incidents for customer issues or monitoring alerts



•Building diagnostic and analytical tools



•Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems



•Configuring and integrating commercially available monitoring tools into the production systems



•Validate and Verify software deliverables for production readiness.



•Risk assessment and mitigation of changes to the production systems



•Working experience in using AWS and or Open source tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring)

•Ability to automate mundane tasks using shell scripts, python etc.



•Working Knowledge in basic networking and various application and transport protocols



•Experience working with one or more of the following: Splunk, Dynatrace, Zabbix, Prometheus, Sentry, Kibanna etc.



•Experience working with one or more of the following: MySQL, PostgreSQL, MongoDB



•Experience working with messaging subsystems: Kafka, SQS, SMS



•Working experience working with Jenkins, GIT, GITHub

Skills and Experience:


  • Has to have  skills in at least one of the following areas: Java, Spring Boot, C#, .Net Core, Angular 10+


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