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Product Specialist (Life and Pension Specialist)

Role Responsibility



  • Responsible for product planning and execution throughout the entire product life cycle, from concept through end-of-life planning.


  • Analyse market opportunity, anticipate industry direction, evaluate the feasibility and financial justification for new products and/or new releases of existing products, and identify requirements for future and current products in the context of the company’s strengths and capabilities, technologies, quality, costs, customer interactions, and marketplace demands.


  • Work with Product Manager to determine and/or guide product vision and strategy, product requirements, product roadmap, pricing models, profit plans, the launch process, and future product development efforts.


  • Apply technical expertise, business acumen, product knowledge, and industry experience to effectively manage the product development and delivery process.


  • Demonstrate the ability to switch from strategy to execution, to collaborate and persuade at all levels, and to actively engage in process improvements to increase efficiencies.


  • Work with stakeholders to manage expectations and timelines with regards to product development


  • Work with product team to create solution canvases for the sales organisation.


  • Identify product/service features, requirements, and specifications for new and current products (e.g., researching customers' needs and similar product offerings in the marketplace).


  • Evaluate the feasibility and financial justification of new products or services and/or new releases of existing products/services.


  • Develop and maintain strategic, proactive, and positive client relationships. Function as a liaison between SS&C and the client, vendor, and/or product.


  • Partake in the process for product releases. Coordinate cross-functional team activities during the product release cycle.


  • Document detailed requirements for specific products and services.


  • Provide regular status updates and resolve and/or escalate problems that could impact content or schedule of product delivery. Manage scope changes.


  • Negotiate responses to organisational obstacles encountered and serve in an advisory role for other departments.


  • Participate in and/or coordinate efforts among multiple functional areas to develop and deliver new products/services or to re-brand current products (e.g., product development, marketing communications, client services, sales, etc.).


  • Assist in sales management activities, including assisting in devising language for sales proposals, articulating the value proposition to others within the company, training, and developing sales tools.


  • Write documentation communicating information on new products and updates on existing products for internal and external distribution.


  • To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.




  • University degree or equivalent significant product and solution design experience


  • Experience in financial services, specifically Life and Pensions


  • Strong experience working within multidiscipline teams


  • Strong knowledge of new products development (NPD) process and methodology


  • Understanding of agile and lean product development methodologies


  • Strong stakeholder engagement/ management


  • Experience with an outside-in product design approach


  • Desire and willingness to work in a collaborative and team-oriented agile environment


  • Strong written and oral communication skills


  • Goal oriented and able to meet deadlines consistently


  • Good influencer and negotiator


  • Proven champion of change


  • Self-motivated


  • Ability to lead and take ownership


  • Strong sense of ownership to ensure a high quality deliverable




  • NPDP certification and/or equivalent Lean certification


  • Experience working with an on-shore/ off-shore team


  • Full lifecycle experience of delivering platform solutions across multi asset types



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