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Client Services Manager

Job Introduction

This is an exciting time to join SS&C as we continue to grow and develop the services we offer to our clients, which makes the role of Client Services Manager more important than ever.

As first point of contact for your allocated client base, you will:

  • Develop and maintain relationships
  • Liaise with the client's oversight team to ensure service meets requirements.
  • Manage the communication & participate in resolving any service issues.
  • Participate in meeting (internal & external).

To ensure that the highest standard of service is received by our clients you will need to continually develop product knowledge, share best practice. Attend weekly client conference calls to ensure SLAs and quality is met within KPIs.

The Ideal Candidate

Recent experience is a similar client facing role would be advantageous.

Package Description

  • Flexible Holiday Allowance
  • Life Assurance (4 x salary)
  • Private Healthcare¬†
  • Flex benefits scheme

About the Company

SS&C (formerly known as DST) is a global provider of investment and financial services as well as software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. Company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organisations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

SS&C

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