DST have a need for an experienced Cisco CUCM and UCCE lead engineer, to deliver the strategic goals of the business. The ideal candidate will be joining a small team, focusing on Voice and Unified Comms within the UK.
There are significant tactical and strategic projects that are in-flight, and planned, including:
- Transition to SIP trunking
- Cloud solutions
- Contact Centre expansion
- Video conference solution
- New 10,00 DDI range and associated dial plan.
- Natural language IVR.
The Ideal Candidate
The core competencies we require are:
- CUCM, Voice 10.5 or higher (CCVP a bonus!);
- UCCE design and support;
- SIP networking design and triage.
- Experience with Verint Impact 360;
- WebEx and video conference would be beneficial.