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Voice SME

Role Responsibility

DST have a need for an experienced Cisco CUCM and UCCE lead engineer, to deliver the strategic goals of the business. The ideal candidate will be joining a small team, focusing on Voice and Unified Comms within the UK.

There are significant tactical and strategic projects that are in-flight, and planned, including:

  • Transition to SIP trunking
  • Cloud solutions
  • Contact Centre expansion
  • Video conference solution
  • New 10,00 DDI range and associated dial plan.
  • Natural language IVR.

The Ideal Candidate

The core competencies we require are:

  • CUCM, Voice 10.5 or higher (CCVP a bonus!);
  • UCCE design and support;
  • SIP networking design and triage.
  • Experience with Verint Impact 360;
  • WebEx and video conference would be beneficial. 

DST

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