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Team Leader, Cash Management

Please Note: The application deadline for this job has now passed.

Job Introduction

To lead a team and ensure that all Cash Management Processes are completed in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). To ensure you have no Management Company responsibilities unless prior agreement from your manager and to work with the other Team Leaders to ensure the below is possible.

Role Responsibility

Professional Standards: To adhere to the department’s professional standards and security policy and to ensure you maintain these within your team by floor walking and general observation.

Incidents: To raise all incidents on Risk Online, notify your Manager and ensure these are documented on the end of day issues email. To complete an Incident report where necessary.

Payment Authorisation: To authorise payments daily and within the set timescales, following a checklist to ensure payments are released in the correct order. Ensure there are no payments outstanding at the end of the day.

Training & Communication: To liaise with the quality coach for training new members of staff within the team. Ensure that all training is carried out to staff within you team for new procedures and processes. To hold weekly team meetings to ensure all information is communicated.

Control of workflows: To monitor AWD workflows with the use of the Non end reports to ensure all work is completed with agreed SLA`s.

FSU Authorising: To authorise daily entries/online cheques within FSU and ensure they are clear by COB.

Holiday: To vet staff holiday requests ensuring your team will be covered during staff absence.

Investigation and Resolution of Enquiries: to the required standards to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) 



Statistic Reporting

Complete Monthly stats within the set deadlines. Ensure all Breach forms and internal Cash Management forms (Route cause/Breach/System Enhancement etc) are completed in a timely manner.

·Escalation of issues to Line Manager

Ensure that all issues are escalated to your Line Manager by COB the day they arise.

·Resolution of Cash Management outstanding Reconciliation items

To oversee the investigation and resolution of all items outstanding for Cash Management on the various Reconciliation’s. (Bank recs/Asset recs/Client Accounting recs). Ensuring that regular status reports are communicated back to the appropriate area via e-mail or Frontier.

Staffing responsibilities: To perform or assist with the Probation and 1-2-1 staff meetings

Additional Responsibilities: complete any other appropriate ad hoc tasks as required/directed by one of the managers. Attend meetings with auditors and management companies providing knowledge of procedures and controls.

Collating evidence for auditors.

The Ideal Candidate


• IOC or equivalent or commitment to study for IOC 

• Good keyboard skills to include awareness Word and Excel. 

• Good Verbal reasoning and numeric skills. 

• Experience in Financial Services Investment Industry. 

• Ability to work to strict deadlines. 

• Good accuracy and attention to detail 

• Ability to work on own initiative when required 

• Experience in double entry book keeping and Banking 

• Good communication skills 

• Good organization skills 


• 2 years supervisory experience 

• Working experience within a Cash Control environment 

• Knowledge of PEP, ISA, Unit Trust, OEIC or Investment Trust administration 

• Knowledge of FCA regulatory environment

• Knowledge of CASS 7 

• Knowledge of the difference client money models.

Package Description

  • 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
  • 6% non-contributory pension scheme
  • Life Assurance (4 x salary)
  • Single person healthcare
  • Flex benefits scheme

About the Company

DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.

Headquartered in Kansa City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.

In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.


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