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Senior Technical Associate – Cash Management

Please Note: The application deadline for this job has now passed.

Job Introduction

To work within the Quality Coach Breach & Training Team in daily duties including; monitoring and managing Breaches and assisting the BAU operational teams with queries.

Role Responsibility

Monitor Breach trends within the department at Stream and Management company level.

Implement Breach preventatives across the floor, holding training and managing the oversight of implementation.

Attend Breach meetings with internal and external parties to run through Breach trends and analysis as well as preventatives.

Working with the CM CASS Oversight Team in understanding the implementation of new CASS processes, for knowledge and training and oversight across the BAU teams.

Working closely with the CM CASS Audit & Compliance Team to assist in the understanding of processes within the Cash Management Group for audit and sampling purposes.

Understanding CASS processes to assist with internal and external queries from both India and UK teams

To assist and oversee the implementation of new processes and projects within both the CASS Tom and BAU Projects

To take ownership of Stream and Management Company issues, such as staff shortages, breach spikes, training requirements and knowledge gaps.


To create Buzz sessions and training documents for individuals and group sessions and with delivery to BAU staff.

To create and manage Breach MI and Trend analysis for senior Cash Staff and DST Senior and Director Level

The Ideal Candidate

• Good keyboard skills to include awareness Word and Excel. 
• Good Verbal reasoning and numeric skills. 
• Experience in Financial Services Investment Industry. 
• Ability to work to strict deadlines. 
• Good accuracy and attention to detail 
• Ability to work on own initiative when required 
• Good communication skills 
• Good organization skills 
• Good Knowledge of CASS processes
• Supervisory experience 
• Knowledge of PEP, ISA, Unit Trust, OEIC or Investment Trust administration 
• Knowledge of FCA regulatory environment
• IOC or equivalent or commitment to study for IOC 

About the Company

DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.

Headquartered in Kansas City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.

In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.

DST employs ~5,000 people across 12 locations in the UK and Ireland.    

Our employees are responsible for all administration and processing services – on behalf of our clients - for their end customers (that’s why you may not have heard the actual name ‘DST’ before!)

All offers of employment at DST are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.


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