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Senior Manager Fund Events

Please Note: The application deadline for this job has now passed.

Job Introduction

The role also includes regular client liaison, building relationships with key contacts ensuring we understand their current and future needs at service meetings

Manage the Fund Events team with responsibility for the following activities:

  • Fund mergers, closures, conversions, launches for all clients
  • Dividends processing
  • Corporate Actions Processing
  • Management Fees Processing

The remit of the area covers a number of activities which are key to our client’s success as they relate to changes to their fund range which need to be completed timely and accurately with no room for error. It is therefore important that we have the right level of oversight for this team to provide the level of service required.

The role also includes regular client liaison, building relationships with key contacts ensuring we understand their current and future needs at service meetings

Role Responsibility

  • Operational and Risk Management – Identify key risk areas and ensure suitable controls are implemented.  Ensure processes and procedures are appropriately controlled, monitored and documented.
  • Service Delivery – Oversee and support teams to ensure SS&C meets client expectation in line with the Service Management Document (SMD), Service Level Agreements (SLA) and Key Performance Indicators (KPI). In addition support client change teams, Inception and the support of projects to ensure successful implementation of change within Technical dealing.
  • Continuous Improvement – Initiate, encourage and drive through improvements for processes within Technical Dealing.
  • Offshoring – Oversee and support both current and future offshored processes and associated client communications.
  • Communication – Develop effective working relationships with other operational areas, client relationship teams and all relevant areas within SS&C.
  • New Business – Support team with the intake of new business, assisting the project team with gap analysis, pseudo live and required activities leading up to live.
  • To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed. To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.

The Ideal Candidate

  • Experience in the Financial Services Investment Industry.
  • IOC qualifications
  • Ability to be flexible in terms of working in a team or self-starting.
  • Excellent verbal and written communication and client facing skills.
  • Strong demonstrated presentation and analytical skills.
  • Experience of operational management Problem Solving, accountability and planning skills.
  • Management experience and reporting to senior business owners.
  • Ability to create operation flows and operating model documentation.

Desirable

  • Exposure to CASS.
  • Good working knowledge of other SS&C operational areas.
  • Awareness of all line of business systems - FAST, Bluedoor and iFAST processing.
  • Ability to demonstrate and understanding of at least one of the areas
  • Confident with Client Facing meetings
  • Knowledge of Corporate Actions/Events

DST

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