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Senior Director of IT Infrastructure & Application Services

Please Note: The application deadline for this job has now passed.

Job Introduction

Senior Director for IT Infrastructure and Application Services providing strategic and operational leadership of the enterprise-wide infrastructure solutions and services. A key member of the IT Leadership Team for Funds and Enterprise IT. This role oversees IT service delivery to the Funds, Wealth Management and Insurance businesses in UK and Ireland 

Role Responsibility

  • Core Infrastructure: responsible for our infrastructure including our networks, servers, data centres, storage, databases and for our infrastructure architecture and engineering
  • IT Operations and End User Services: responsible for IT services delivered to our businesses, end users and clients including Identity & Access Management, Service Desk, Incident & Problem Management, Citrix and Desktops. 
  • Application Services: responsible for application change, configuration and release management and for application support.

The services support over 5,000 internal users and over 40 clients including leading Asset Management and Wealth ManagementA Ifyo firms in the UK.

The strategic goals for this function are:

  • Improve the IT experiences of both internal and external clients
  • Ensure high availability and performance of critical IT applications and infrastructure
  • Significantly reduce IT operational costs through rationalisation, automation and delivery of an enhanced IT operating model
  • Simplify and modernise our IT environment.  This involves eliminating duplicate technologies and ensuring all IT infrastructure is running on supported technologies.
  • Achieve on-time and on-time delivery of all IT infrastructure programmes and projects. A key focus over the next 2 years is to complete the IT transformation and remediation program already underway.
 

Define and implement a target operating model that leverages global locations 

  • to deliver a cost effective, nimble and high quality service model to all of our business units and clients.
  • Identify and mitigate operational risks in our production infrastructure through effective controls and proactive risk management practices
  • This business recently joined the larger, global SS&C group. We need to ensure effective collaboration with the wider global SS&C group so that we can take advantage of IT capabilities from across SS&C and allow SS&C to take advantage of the breadth and scale of our IT capabilities in Europe.
 

 

The Ideal Candidate

  • Proven senior IT leader with experience of leading significant IT transformation programmes
  • Highly experienced in management of complex multi-faceted technology infrastructure in a high volume and highly resilient business environment
  • Strong technical skills across all technology domains (networks, storage, desktop, databases, voice, middleware etc.)
  • Track record of creating high performing teams
  • Excellent management and leadership skills
  • Strong communication, negotiation and influencing skills – ability to partner with senior executives, other departments and external providers to achieve positive results.
  • Excellent knowledge of  IT Service, IT Control and Risk Management Frameworks
  • Strong knowledge of information security technologies, risks, standards and practices.
  • Effective in engaging with external parties including clients, partners and external auditorsProven expertise in delivering continuous improvement and leveraging best practices

DST

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