Registration Team Leader - AML
The Registration team are situated within the DST Basildon office near the A127, opposite Pipps Hill. The office has onsite parking and a subsidised canteen.
DST is a leading provider of back office administration within the collective investment market. We service our clients who are leading suppliers of investment products such as ISA's, Unit Trusts, OEIC's and Investment Trusts.
You role will be to lead teams within Registration. This must be done in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
You will be required to lead a team of 10+ staff, complete performance reviews & actively manage your team through our planning and resource tools. You will be a key player in achieving business standards, motivating your team and completing work in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
You will be responsible for the oversight of Registration functions, which includes any offshore processes:
- Estate Maintenance
- Legal Documents
- Tax Residency
- Client Maintenance
- Anti-Money Laundering
- Agent Maintenance
Customer service - To ensure the team provides an effective & efficient service function to customers via the telephone, post or any other means of communication or interaction, to greatly enhance our reputation as a truly customer focused Company
Effective organization - Respond positively to the goals of the team and actively add to the success of the Registration Department
Service delivery - ensuring DST meets client expectation in line with Service Level Agreements (SLA) and Key Performance Indicators (KPI)
Process management to ensure processes and procedures are appropriately controlled, monitored and documented
Staff training & development is regularly documented and reviews of individual performance completed, including staff 1:1 meetings, where
The Ideal Candidate
- Team Leader or supervisory experience ideally
- Basic keyboard skills to include awareness of MS Office packages
- Good Verbal reasoning and numeric skills.
- Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk
- Detailed knowledge of ISA, Unit Trust and OEIC administration - Desirable
- IOC Introduction to securities - Desirable
- Reference salary based on experience and in line with the ACE salary progression scheme
- 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
- 6% non-contributory pension scheme
- Life Assurance (4 x salary)
- Single person healthcare
- flex benefits scheme
About the Company
DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.
Headquartered in Kansa City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.
In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.
DST employs ~5,000 people across 12 locations in the UK and Ireland.