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Product Specialist

Please Note: The application deadline for this job has now passed.

Role Responsibility

Responsible for contributing to product planning and execution throughout the entire product life cycle, from concept through end-of-life planning.

Assist in analysing market opportunity, anticipate industry direction, evaluate the feasibility and financial justification for new products and/or new releases of existing products, and identify requirements for future and current products in the context of the company’s strengths and capabilities, technologies, quality, costs, customer interactions, and marketplace demands.

Implement product vision and strategy, product solution development plans, product requirements, product roadmap, pricing models, positioning in the marketplace, profit plans, the launch process, and future product development efforts.

Apply technical expertise, business acumen and product knowledge, to effectively manage the product development and delivery process.

  • Document detailed requirements, schedules, and launch plans for specific products and services.
  • Participate in and/or coordinate efforts among multiple functional areas to develop and deliver new products/services or to re-brand current products (e.g., product development, marketing communications, client services, sales, etc.).
  • Write documentation communicating information on new products and updates on existing products for internal and external distribution.
  • Identify product/service features, requirements, and specifications for new and current products (e.g., researching customers' needs and similar product offerings in the marketplace).
  • Contribute to product direction and/or adjustments in the areas of pricing, promotion, distribution, and/or positioning.
  • Evaluate the feasibility and financial justification of new products or services and/or new releases of existing products/services.
  • Provide data to support financial implications (e.g., estimating start-up requirements and projecting on-going fixed and variable costs, net income, cash flow, and return on investment/equity).
  • Develop and maintain proactive and positive client relationships. Function as a liaison between DST and the client, vendor, and/or product.
    • Work with product development to create solution canvases for the sales organisation.
    • Package and integrate product and service offerings.  
    • Support product launch strategies. Negotiate hand-offs with other departments.  
    • Provide regular status updates and resolve and/or escalate problems that could impact content or schedule of product delivery. Manage scope changes.
    Negotiate responses to organizational obstacles encountered and serve in an advisory role for other departments

The Ideal Candidate

  • University degree or equivalent with significant product and solution design experience
  • Deep experience in financial services
  • Strong experience working within multidiscipline teams
  • Strong knowledge of new products development (NPD) process and methodology
  • Understanding of agile and lean product development methodologies
  • Experience with an outside-in product design approach
  • Desire and willingness to work in a collaborative and team-oriented agile environment
  • Strong written and oral communication skills
  • Goal oriented and able to meet deadlines consistently

Nice to have:

  • NPDP certification and/or equivalent Lean certification


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