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Financial Services Apprenticeship in a Customer Services role

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an Apprenticeship opportunity in our Stirling office, this particular opportunity sits in our  Communications team. 

Apprentices in our Communications team hold telephone-based roles, answering customer queries and dealing with requests regarding their investments, such as pensions.

These opportunities provide excellent training and industry knowledge, and are the perfect platform, from which to launch your career within Financial Services. 

Role Responsibility

Join us as an Apprentice with full training and support from day one!

DST offers a fully paid Level 2 apprenticeship in the capacity of  Investment Operations Administrator . At DST we further strengthen this apprenticeship by including the Level 1 Introduction to Securities and Investment unit, part of the globally recognised and respected IOC qualification

You will be enrolled into a work-based training programme, designed around the role you will carry out, where your training and development is provided as a combination of :

  • on the job training
  • E-Portfolios
  • Webinars
  • Assessment
  • qualifications

No attendance at college is needed. Successful candidates will join many other current and former DST Apprentices, as well as experienced team members, all of whom offer a great support network.

Upon successful completion of your Apprenticeship (usually achieved in 18 months) an internal development scheme awaits you at DST, and with it, the ability to climb the career ladder further!

The Ideal Candidate

  • GCSE/ Standard Grade Mathematics and English Language Grade 4 /C or above (essential) /
  • A good telephone manner and excellent verbal communication skills
  • A strong command of spelling and grammar, with a good eye for detail and accuracy.
  • Good general computer skills including basic Word, Excel and email (plus any experience of using an in-house database is a bonus)
  • The ability to work to daily/weekly deadlines and follow strict processes
  • Candidates must be prepared to study for exam/s alongside developing their skills within the working environment.
  • Above all, the desire to learn and an eagerness to begin a career in the financial services sector!

About DST

DST Systems, Inc. (NYSE: DST) is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We assist clients in transforming complexity into strategic advantage by providing tools and services to help them stay ahead of and capitalize on ever-changing customer, business and regulatory requirements in the world’s most demanding industries. For more information, visit the DST website at www.dstsystems.com.

DST operates as an equal opportunities employer and we welcome all applications regardless of gender identification, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

 

Offers of Employment

All offers of employment at DST are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

Package Description

Starting salary of £12,500

Fully paid training and qualifications

6% non-contributory pension scheme

Life Assurance (4 x salary)

Single person healthcare

Flex benefits scheme

Discount scheme

DST

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