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Financial Services Administrator

Job Introduction

The DST office is situated within a 5 minute walk from Chelmsford Bus & Train station.

The team are responsible for servicing our leading investment clients, and their customers.

Role Responsibility

Written enquiry processors provide a bespoke letter response to clients, IFA's (Independent Financial Advisors), investors and other financial institutions.

  • You will receive training on a variety of processes completed by different business areas to enable you to answer client enquiries.
  • You will develop professional internal and external relationships.
  • Within this role you will be trained to have a high level of understanding of client money rules and internal procedures, along with good verbal and written skills, and a high level of attention to detail.
  • You will gain a great understanding of the different investment products we work with, such as ISA's, Unit Trusts, Investment Trusts and OEIC's.

The Ideal Candidate

We will provide you the training (paid) to help you gain the skills and confidence required.

You will be joining a great team environment where you will not only develop your skills but also friendships that will last a lifetime. We hold internal incentives to reward work on a weekly/monthly basis, as well as lots of external social events such as football, bowling, meals and end of the month (pay day) team nights out. 

The Written Enquiries team is an excellent starting point in the financial administration world, as you will be trained to have a broad understanding of all financial matters.

All we require from you is strong communications skills gained within a customer servicing environment along with a positive can do attitude, and willingness to learn.

Package Description

  • Reference salary based on experience and in line with the ACE salary progression scheme
  • 20 days holiday (increasing by 1 day for every year's service up to a maximum of 25 days)
  • 6% non-contributory pension scheme
  • Life Assurance (4 x salary)
  • Single person healthcare
  • Flexible benefits scheme

About the Company

DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.

Headquartered in Kansa City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.

In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.

DST employs ~5,000 people across 12 locations in the UK and Ireland.    

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