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Customer Service Apprentice - Financial Services

Please Note: The application deadline for this job has now passed.

Job Introduction

Apprentices in our Client Services team hold telephone-based roles, answering customer queries and dealing with requests regarding their investments, such as pensions and ISA's.

These opportunities provide excellent training and industry knowledge which is the perfect platform to launch your career within Financial Services.

The Ideal Candidate

We are looking for ambitious, motivated individuals who have the desire to learn and who would like to gain the opportunity to begin a career within the financial services sector.  

The requirements for this position are as follows:

  • GCSE Mathematics and English Language Grade 4 / C or above (essential) 
  • A good telephone manner and excellent verbal communication skills
  • A strong command of spelling and grammar, with a good eye for detail and accuracy
  • Good general computer skills including basic Word, Excel and email (experience of using an in-house database would be a bonus)
  • The ability to work to daily/weekly deadlines and follow strict processes
  • Candidates must be prepared to study for exam/s alongside developing their skills within the working environment

Package Description

A fantastic opportunity to join one of the fastest growing and largest employers in Essex! Join us as an Apprentice with full training and support from day one!

SS&C (DST) offers a fully paid Level 2 apprenticeship in the capacity of Investment Operations Administrator. At DST we further strengthen this apprenticeship by including the Level 1 Introduction to Securities and Investment unit, part of the globally recognised and respected, IOC Qualification.

No attendance at college is needed. Successful candidates will join many other current and former SS&C (DST) Apprentices, as well as experienced team members, all of whom offer a great support network.

Upon successful completion of your Apprenticeship (usually achieved in 18 months) an internal development scheme awaits you at DST, and with it, the ability to climb the career ladder further!

In return for your commitment, you will ofcourse receive your salary as well as enjoy the advantages of a rewards package that offers flexibility and choice. Highlights include:

  • 20 days holiday (plus 8 days for bank holiday)
  • A competitive pension scheme
  • Life Assurance
  • Large, modern canteen as well as onsite coffee shop
  • Free onsite car park
  • Dress down (Smart casual)

About the Company

Offers of Employment

All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

Who we are - About SS&C (previously DST)

Headquartered in Windsor, Connecticut, SS&C serves a worldwide clientele through a global network of offices. We are publicly listed on the NASDAQ (SSNC) and remain exclusively focused on the investment management and financial services industries.

SS&C has been helping investment and financial firms of all types gain that advantage for more than 30 years. Grounded in our deep knowledge and understanding of your business, our technology-powered solutions and services help you run your operations more efficiently, compete more effectively and grow more profitably.

For more information, visit the SS&C website at https://www.ssctech.com/

SS&C operates as an equal opportunities employer and we welcome all applications regardless of gender identification, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership


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