Our vacancies

Search Jobs  

Commission Processing Senior Associate – AMCR Processing

Job Introduction

 

To assist with the delivery of AMC Rebate payment processing on behalf of our Management Companies within the agreed SLA’s. This includes reconciliation comparison and investigations, agreement set ups and maintenance on the internal commission engine and general enquiries.

Provide full administrative support to the Commission Processing Team Leader, including assistance with overviews and on-going team support.

Role Responsibility

Service Delivery – ensure DST meets client expectation in line with Service Level Agreements (SLA) and Key Performance Indicators (KPI).

Adhere to enquiry SLA’s stipulated in Management Company

Understand and update statistical information.

Achieve minimum standards for SLA – 100% of renewal commission payments within 25 days of payment period end date, 100% of AMC Rebate payments issued within 3 days of payment authorisation.

Process Management - ensure processes and procedures are appropriately adhered to and improved where necessary.

Maintain Client Relations - with specific emphasis on Commission & Fee Processing / Management Company satisfaction.

Demonstrate understanding of Industry and Compliance practices.

Display an understanding of company Key Result Areas.

Demonstrate knowledge and ability to action Management Company enquiries being aware of client specific procedures

Maintain Management Company contacts relationships.
Suggest system enhancements and procedural improvements.
Ensure the highest level of Customer Service is provided at all times.

Staff Training– ensure staff management processes are undertaken in line with Management and Human Resources expectations. 

Ensure all training requirements are completed in line with department and company guidelines.
Raise training concerns with Commission & Fee Processing Team Leader and ways to improve.
Checks / Controls / Regulations – ensure all processes are completed in a controlled, timely and compliant manner.
Complete required daily checklists & project plans fully to evidence all tasks are adhered to in line with internal and external SLA’s and Regulatory deadlines.
Ensure specific Team Leader tasks delegated are completed in a timely manner and escalated if required.
Ensure all processing errors are recorded on Risk Online

The Ideal Candidate

Essential

Excellent keyboard skills to include good use of MS Office packages

Excellent Verbal reasoning and numeric skills.

Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk.

Experience in Financial Services Investment Industry.

Detailed knowledge of Collective Investment administration.

Knowledge of FCA regulatory environment.

IOC, or commitment to study for IOC.

Package Description

  • Reference salary based on experience and in line with the ACE salary progression scheme
  • 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
  • 6% non-contributory pension scheme
  • Life Assurance (4 x salary)
  • Single person healthcare
  • flex benefits scheme

About the Company

DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.

Headquartered in Kansa City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.

In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.

DST employs ~5,000 people across 12 locations in the UK and Ireland

Apply

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.