Commission Processing Senior Associate – AMCR Processing
To assist with the delivery of AMC Rebate payment processing on behalf of our Management Companies within the agreed SLA’s. This includes reconciliation comparison and investigations, agreement set ups and maintenance on the internal commission engine and general enquiries.
Provide full administrative support to the Commission Processing Team Leader, including assistance with overviews and on-going team support.
Service Delivery – ensure DST meets client expectation in line with Service Level Agreements (SLA) and Key Performance Indicators (KPI).
Adhere to enquiry SLA’s stipulated in Management Company
Understand and update statistical information.
Achieve minimum standards for SLA – 100% of renewal commission payments within 25 days of payment period end date, 100% of AMC Rebate payments issued within 3 days of payment authorisation.
Process Management - ensure processes and procedures are appropriately adhered to and improved where necessary.
Maintain Client Relations - with specific emphasis on Commission & Fee Processing / Management Company satisfaction.
Demonstrate understanding of Industry and Compliance practices.
Display an understanding of company Key Result Areas.
Demonstrate knowledge and ability to action Management Company enquiries being aware of client specific procedures
Maintain Management Company contacts relationships.
Staff Training– ensure staff management processes are undertaken in line with Management and Human Resources expectations.
Ensure all training requirements are completed in line with department and company guidelines.
The Ideal Candidate
Excellent keyboard skills to include good use of MS Office packages
Excellent Verbal reasoning and numeric skills.
Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk.
Experience in Financial Services Investment Industry.
Detailed knowledge of Collective Investment administration.
Knowledge of FCA regulatory environment.
IOC, or commitment to study for IOC.
- Reference salary based on experience and in line with the ACE salary progression scheme
- 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
- 6% non-contributory pension scheme
- Life Assurance (4 x salary)
- Single person healthcare
- flex benefits scheme
About the Company
DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.
Headquartered in Kansa City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.
In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.
DST employs ~5,000 people across 12 locations in the UK and Ireland