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Client Money Reporting & Control Specialist – Technical Team

Please Note: The application deadline for this job has now passed.

Job Introduction

An opportunity has arisen in the Client Money Reporting and Control Team (Technical) .

Overview:

To take ownership and act as departmental point of contact for new business and initiatives.

To identify, initiate and implement change as required

To have an awareness of all team tasks in line with relevant regulation and oversight

Act as an SME for the department, and provide a reference point for associates of all levels

To provide departmental cover as required

Co-ordinate the provision of departmental technical support and participation in projects

About the role:

  • Establish and maintain excellent working relationships with all teams within the business
  • Organises and manages own workload and deadlines, communicating appropriately around deliverables whilst ensuring that the technical team activity is logged and updates are provided to Senior Management
  • Oversee Project and Change Management on behalf of the department, including runbooks and post live support
  • Work with relevant areas to submit business requirements for new business/initiatives and assist with system design where required prior to build and test phases, to ensure there is no downstream impact to our internal processes and client SLAs
  • Working with IT and development teams to test and rollout new process and system enhancements including system releases
  • Apply SME knowledge to review test output from the FAST / iFAST Testing team for system releases, regression testing, WT fixes and any other centrally managed change
  • Support the Testing team with test scenarios and defect resolution
  • Oversee testing sign off with the Testing/Project/Release Managers on behalf of the CMR department
  • Connect testing scope and oversight above with other CMR support streams i.e. Quality Team, plus Audit and Control Oversight function
  • Act as point of escalation to provide assistance and training to other team members as and when required
  • Compilation and analysis of MI, creating management summaries for Senior management
  • Present process enhancements and control changes to internal and external audiences in relation to project and releases
  • Engage with the Compliance team, Business Analysts, and CASS-Coordinator team on shaping compliant and robust processes for CMR
  • Confidently meet with clients and put forward solutions to existing issues, engaging them with ideas for moving repeat problems forward
  • Voice concerns constructively
  • Manage the co-ordination and implementation of process improvements
  • Liaise with CMR centricity stream Specialists on workload managed locally in streams vs supported centrally in the CMR tech team
  • Represent CMR on CASS incidents from daily calls through to resolution including any process controls and testing oversight required
  • Manage and prioritise ad-hoc issues raised to Work Track for CMRC, including P1 issues where necessary
  • Provide live support to centricity stream Team Managers, and connect the tech team with business teams to effectively manage change for CMR
  • Maintain business knowledge and experience in the tech team through an effective skills matrix, training and business exposure plan
  • To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed

Skills & Experience

  • Ability to work on own initiative and as part of a wider team
  • Organised and methodical approach to planning and the completion of tasks
  • Good communication skills
  • Accuracy and attention to detail
  • Problem solving skills
  • Proactively looks to expand on existing knowledge
  • Ability to reprioritise effectively or multi-task to achieve workload within required timescales
  • Good knowledge of internal systems
  • Good knowledge of Microsoft based software (e.g. Excel, Outlook and Word)
  • Industry knowledge
  • Good knowledge of Client Money requirements in line with current regulations
  • Strong Reconciliation skills and knowledge of different operational models

About the Company

DST is a leading provider of specialised technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. We enable clients to transform complexity into strategic advantage by helping them continually stay ahead of and capitalise on ever-changing customer, business, and regulatory requirements in the world's most demanding industries.

Headquartered in Kansas City, Missouri, USA, DST is a public company listed on the New York Stock Exchange (NYSE: DST), employing over 16,000 talented people globally.

In March 2017, DST acquired International Financial Data Services (IFDS) in the UK and Ireland; making DST a leading provider of investor and policyholder administrative services to the funds, insurance and wealth management industries.

DST employs Circa 5,000 people across 12 locations in the UK and Ireland

DST

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